Manage all customer service and warranty issues for home buyers to ensure a positive experience.
Coordinate with team members and trade partners to resolve issues and ensure timely repairs.
Educate homeowners on products, warranties, and service policies through orientation meetings.
Century Complete is one of the nation's largest homebuilders and an industry leader in online home sales, focusing on building sustainable, affordably priced homes. With a goal to provide resources, opportunities, and benefits, the company fosters a culture of collaboration and career growth for its team members.
Manage high-volume inbound and outbound calls professionally, scheduling appointments and assisting patients.
Verify patient information, document interactions, and escalate complex issues while following HIPAA regulations.
Collaborate with clinical and administrative teams to ensure seamless patient experience and meet performance goals.
C2Q Health Solutions offers management services tailored to healthcare providers, drawing on leadership experience in administrative solutions for managed long-term care, home care, and community health plans. The company supports organizational growth with a range of functions, operating as a remote team.
Examines claims data and conducts investigations to determine coverage, compensability, and benefits under moderate supervisory direction.
Handles California workers compensation claims, including catastrophic claims with supervisory oversight and litigation management.
Coordinates return to work, sets reserves, and reviews medical bills for causal relationship and appropriateness.
Crum & Forster (C&F) provides specialty and standard commercial lines insurance products. With over 2000 employees in the US, they earn recognition as a great place to work with a focus on diversity and inclusion.
Manage end-to-end planning and delivery of IDC's regional events in APAC & META regions, including vendor coordination, budget management, and logistics.
Serve as the central coordination point among global and regional teams, ensuring alignment with content, marketing, operations, design, and sales.
Support on-site execution, troubleshoot real-time issues, and coordinate post-event wrap-up activities including reports and vendor closures.
IDC is the premier global provider of trusted technology intelligence, equipping business and technology leaders with evidence to make confident decisions. Recognized as Analyst Firm of the Year for five consecutive years, IDC has a global perspective with more than 1,000 analysts worldwide and a culture that supports growth, collaboration, and long-term career development.
Provide best-in-class customer service via phone, email, and chat to customers of a leading online apparel & accessories retailer.
Take ownership of issues and resolve problems while exercising sound judgment and focusing on achieving resolutions.
Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity.
VIPdesk Connect is a certified B-Corp and women-owned corporation that delivers 'more human' customer service for iconic brands. They are committed to team member happiness and have a diverse, engaged team.
Communicate with transferees to ensure the highest level of customer service and satisfaction.
Ensure data integrity in required systems and timely submissions for all move activities.
Build strong relationships with government counselors and assign vendors to meet contractual requirements.
JK Moving Services is the largest independent mover in North America, providing superior relocation and logistics services to military, government, and corporate clients. The company has been named one of the Best Places to Work for 2020 and operates a charitable community farm, investing in employee growth and community support.
Review claim files to determine coverage and develop collection strategies with insurance partners and customers.
Negotiate with responsible parties and interpret facts of loss to establish settlement strategies.
Maintain accurate account records, update system notes, and make decisions for settlement strategy.
Enterprise Mobility is a family-owned portfolio of brands and leading provider of mobility solutions worldwide. Founded over 60 years ago, it operates a global network with 80,000 dedicated team members across nearly 100 countries.
Answer incoming calls and direct callers to the appropriate team member or document information in claim files.
Provide professional customer service, manage conflict effectively, and communicate with individuals related to claim files.
Complete outbound calls to report claims to insurance carriers and adhere to company policies and procedures.
Enterprise Mobility is a family-owned portfolio of brands and a leading provider of mobility solutions worldwide, operating a global network with 80,000 dedicated team members across nearly 100 countries. The company empowers its team with opportunities for growth and rewards hard work.
Supervise a Production Support team managing daily operations, scheduling, and task assignment.
Act as escalation point for critical issues, data changes, and client needs.
Draft and execute SQL scripts for database updates, reporting, and verification.
Endpoint is an interactive response technology systems and solutions provider supporting the life sciences industry since 2009. The company is headquartered in Raleigh-Durham, North Carolina, with offices across the US, Europe, and Asia.
Support intake and coordination of form requests using established governance processes.
Design and revise forms for application, service, and claims workflows in partnership with multiple stakeholders.
Maintain version control and enforce standards for naming, storage, distribution, and retirement of forms.
Protective helps protect customers against life's uncertainties, providing protection and peace of mind. The company offers a broad benefits package and promotes a supportive work environment with a focus on employee wellbeing.